Last Updated: 13 September 2024
By accessing or using our Website, you agree to be bound by these Terms and Conditions. Please read them carefully before making any purchase.
1. Introduction These Terms and Conditions apply to all purchases made on the Website. By placing an order on our Website, you acknowledge and agree that you have read, understood, and accepted these terms. If you do not agree with any of these Terms, please do not use our services.
2. Products We sell supplements through our online store. All product descriptions, pricing, and availability are subject to change without notice. While we strive for accuracy, errors in product descriptions, pricing, or availability may occur.
3. Payment All payments must be made in full before the dispatch of any products. We accept various payment methods, which will be displayed at checkout. Once a payment has been processed, an order confirmation will be sent to the email address provided by the customer.
4. Delivery Orders are typically processed and dispatched within 1-2 business days (Shipping in UK) and up to 4 – 5 business days (International Shipping) after the payment confirmation. Delivery can extend even longer depending on courier schedules. We are not responsible for delays in delivery caused by third-party couriers. Shipping fees will be added to the total order cost and are non-refundable.
5. Non-Returnable Products Please note that, due to hygiene and safety reasons, we do not accept returns for any products sold on this website. Once a product has been purchased, shipped, and delivered, it cannot be returned.
Exceptions may be made in the following cases:
- The product is defective or damaged upon delivery.
- An incorrect product was delivered compared to the original order.
- The product was delivered to another address due to our fault
If the customer put the wrong address, and the product is delivered to someone else, the customer will assume the mistake.
In these exceptional cases, customers must notify us within 48 hours of receiving the product, providing photographic or video evidence of the defect or error. We reserve the right to replace the defective or incorrect product or offer a refund at our discretion.
6. Return Policy As a general rule, no returns will be accepted unless covered under the exceptional circumstances outlined in Section 5. All sales are final, and customers are responsible for ensuring the accuracy of their order before checkout.
7. Limitation of Liability Pharmacy plc shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of the products purchased from our Website. Our total liability for any claim shall be limited to the price paid for the product in question. The use of our products is at the customer’s own risk, and results may vary depending on individual circumstances.
8. Waiver of Right of Withdrawal In accordance with applicable consumer protection laws, once a product has been delivered, you waive your right to withdraw from the purchase if the product is opened or used. This is due to the fact that the product is sealed for health and hygiene purposes, and cannot be returned once the seal is broken.
9. Changes to Terms and Conditions Pharmacy plc reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Website. It is the customer’s responsibility to review the Terms regularly to stay informed of any updates.
10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Website: https://superlidaslim.uk/#contact
By continuing to use our Website or placing an order, you confirm that you have read, understood, and agreed to these Terms and Conditions.